INTRODUCTION
Williams Cleaners ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data.
INFORMATION WE COLLECT
2.1 Information You Provide
We collect:
Name
Contact information
Payment info
Garment preferences
Communication preferences
2.2 Opt-In Consent Records
We store date/time, method, phone number, and consent text when you opt in.
2.3 Automatically Collected Data
We collect device info, IP address, geolocation, page views, time spent, etc.
2.4 Cookies
We use tracking tools like cookies, web beacons, and pixel tags.
HOW WE USE YOUR INFORMATION
We use your data to:
Provide servicesFulfill ordersSend SMS updates and promotionsPersonalize your experienceSupport customersImprove operationsEnsure securityMeet legal obligations
DISCLOSURE OF YOUR INFORMATION
We may share your data with:
4.1 Service Providers (payments, hosting, support, messaging)
4.2 Affiliates under our control
4.3 Legal authorities (when required)
4.4 Business transfers (e.g., sale or acquisition)
4.5 Third parties with your explicit consent
4.6 Note: We never sell or rent your personal info.
TEXT MESSAGE COMMUNICATIONS
5.1 Consent – Only sent to users who opt in.
5.2 Content – Promotions, order updates, reminders (max 3/month)
5.3 Toll-Free – Some messages may be sent from a toll-free number
5.4 Opting Out – Text "STOP" to unsubscribe
5.5 Help – Text "HELP" or email
DATA SECURITY
We safeguard your personal data with appropriate security measures.
DATA RETENTION
We store data only as long as needed, including 4 years for opt-in records.
YOUR PRIVACY RIGHTS
You may request:
Data accessCorrectionDeletionProcessing restrictionsPortabilityObjection to processing
Contact us at
to exercise your rights.
COOKIE POLICY
9.1 What are Cookies – Small files stored on your device
9.2 Types – Essential, performance, functionality, targeting
9.3 Managing – You can manage cookies via browser settings
THIRD-PARTY LINKS
We’re not responsible for third-party website privacy policies.
CHILDREN’S PRIVACY
We do not knowingly collect data from anyone under 13.
CHANGES TO THIS POLICY
Updates will be posted with a new "Last Updated" date.
CONTACT US
Email:
Phone: 855-687-8316
Mail: